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| − | {{TOC right}}
| + | <div class="container"> |
| − | | + | <h1>Contact an Administrator - Help Desk Support</h1> |
| − | For assistance using MARCIMS please use the following contact information:
| + | <br> |
| − | | + | <div class="row"> |
| − | ===Operating Forces Tactical System Support Center===
| + | <div class="col"> |
| − | *Toll Free: (800) 808-7634
| + | <p>MARCIMS Help Desk available 24/7. Contact the MCTSSA Support Center for help desk support. </p> |
| − | *Commercial: (760) 725-0533
| + | <table class="table table-border table-hover"> |
| − | *DSN: 365-0533
| + | <tr><th colspan="2" class="text-center">MCTSSA Support Center Contact Info</th></tr> |
| − | *SIPR VoIP: 365-0533
| + | <tr> |
| − | *FAX Commercial: (760) 725-0534
| + | <th>Toll Free</th> |
| − | *FAX DSN: 365-0534
| + | <td> |
| − | | + | <span class="d-block d-sm-none">[http://tel:18008087634 (800) 808-7634]</span> |
| − | | + | <span class="d-none d-sm-block">(800) 808-7634</span> |
| − | | + | </td> |
| − | ===Training Videos=== | + | </tr> |
| − | | + | <tr> |
| − | <span style="color:red">'''<big>After you have completed watching all the videos, please fill out the [https://marcims.org/images/0/03/MARCIMS_Training_Video_Survey_v2.pdf MARCIMS Training Video Survey] form (save pdf to your computer) and email to the MARCIMS Helpdesk. Student feedback is important and used to improve future training sessions and materials. </big> '''</span> | + | <th>Commercial</th> |
| − | | + | <td> |
| − | '''''If you have already filled the survey out from training.marcims.org, you do not need to fill out a second survey.'''''
| + | <span class="d-block d-sm-none">[http://tel:17607250533 (760) 725-0533]</span> |
| − | | + | <span class="d-none d-sm-block">(760) 725-0533</span> |
| − | ====Phase I - Mobile==== | + | </td> |
| − | '''Total Duration: 48:13'''
| + | </tr> |
| − | To download the video to your local computer, right click the video and choose "Save Video As"
| + | <tr> |
| − | | + | <th>DSN / SIPR VoIP</th> |
| − | ===== Mobile Application Part 1 =====
| + | <td> |
| − | DURATION 7:48
| + | <span class="d-block d-sm-none">[http://tel:3650533 365-0533]</span> |
| − | | + | <span class="d-none d-sm-block">365-0533</span> |
| − | ''Topics Covered:''
| + | </td> |
| − | *Opening the MARCIMS Mobile Application
| + | </tr> |
| − | **Entering the Username and Password
| + | <tr> |
| − | *Main Screen Interface
| + | <th>Fax (Commercial)</th> |
| − | **Recent Activity
| + | <td> |
| − | **Notifications
| + | <span class="d-block d-sm-none">[http://tel:17607250534 (760) 725-0534]</span> |
| − | **Session Info
| + | <span class="d-none d-sm-block">(760) 725-0534</span> |
| − | **Fill
| + | </td> |
| − | **Query
| + | </tr> |
| − | **Manage
| + | <tr> |
| − | *Downloading forms
| + | <th>Fax (DSN)</th> |
| − | | + | <td> |
| − | [[File:MARCIMS Pt 1(v2 MP4).mp4]] | + | <span class="d-block d-sm-none">[http://tel:3650534 365-0534]</span> |
| − | | + | <span class="d-none d-sm-block">365-0534</span> |
| − | | + | </td> |
| − | ===== Mobile Application Part 2 ===== | + | </tr> |
| − | DURATION 19:18
| + | <tr> |
| − | | + | <th>E-mail</th> |
| − | ''Topics Covered:''
| + | <td> |
| − | *Filling Blank Forms
| + | [mailto:MCTSSA_Support_Center@usmc.mil MCTSSA_Support_Center@usmc.mil] |
| − | **Draft vs. Final
| + | </td> |
| − | **Record Location
| + | </tr> |
| − | **Types of Questions
| + | <tr> |
| − | **Hashtags
| + | <th>Website</th> |
| − | **Attaching Media to a form
| + | <td> |
| − | *Saving a form
| + | <span class="newtab-external">[https://hcs.usmc.mil/sites/mctssa https://hcs.usmc.mil/sites/mctssa]</span> <strong>(Requires CAC)</strong> |
| − | *Exiting a form
| + | </td> |
| − | *Navigating within forms
| + | </tr> |
| − | *Editing Saved Forms
| + | </table> |
| − | *Submitting Completed Forms
| + | </div> |
| − | *Form Submission Error
| + | </div> |
| − | *Create New Form from Existing form
| + | </div> |
| − | *Viewing Sent forms
| |
| − | *Deleting forms
| |
| − | | |
| − | [[File:MARCIMS Pt 2 (FINAL MP4).mp4]]
| |
| − | | |
| − | ===== Mobile Application Part 3 =====
| |
| − | DURATION 6:45
| |
| − | | |
| − | ''Topics Covered:''
| |
| − | *Querying forms on Mobile Device
| |
| − | **Querying all forms
| |
| − | **Adding filters to the Query
| |
| − | **Bookmarking a Query
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| − | *Logging Out
| |
| − | | |
| − | [[File:MARCIMS Pt 3 (FINAL MP4).mp4]] | |
| − | | |
| − | ===== Sustainment Processes and Support ===== | |
| − | DURATION 15:02
| |
| − | | |
| − | ''Topics Covered:''
| |
| − | *Maintain the MARCIMS Hardware (HW)
| |
| − | *Perform Preventative Maintenance Check and Services (PMCS) Requirements
| |
| − | *Access OEM Manuals
| |
| − | *Determine and resolve Mobile Device (MD) Failures
| |
| − | *Replace HW
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| − | *Locate the MD IMEI, Serial Number, and Procedures to Load the MARCIMS Environment
| |
| − | *Obtain Airwatch Credentials
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| − | *Manage Warranties
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| − | *Report using Global Combat Support system - Marine Corps (GCSS-MC) and Operating Forces Tactical System Support Center (OFTSSC)
| |
| − | *Prepare MARIMCS for Pre Deployment
| |
| − | | |
| − | [[File:SustainmentProcess.mp4]]
| |
| − | | |
| − | ====Phase II - Basic Portal====
| |
| − | '''Total Duration: 1 hr and 41:42'''
| |
| − | To download the video to your local computer, right click the video and choose "Save Video As"
| |
| − | | |
| − | ===== Navigating the MARCIMS Portal =====
| |
| − | | |
| − | DURATION 24:42
| |
| − | | |
| − | ''Topics Covered:''
| |
| − | *Overall concepts and capabilities of MARCMIS
| |
| − | **Semantic wiki
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| − | **Data analysis and data visualization
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| − | *System Access
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| − | *Logging in and forgotten password
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| − | *Page Tabs
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| − | *Upper Toolbar
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| − | *Lower Toolbar
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| − | *Recently Visited
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| − | *Keyword Search
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| − | | |
| − | [[File:Video 5 MARCIMS.mp4]]
| |
| − | | |
| − | ===== Adding Forms via the Portal =====
| |
| − | | |
| − | DURATION 15:24
| |
| − | | |
| − | ''Topics Covered:''
| |
| − | *Add forms to the Portal
| |
| − | *Edit forms in the Portal
| |
| − | *Edit Geographic information in forms
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| − | *Add Media to forms
| |
| − | *Assessment Ratings in forms
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| − | *Hashtags in forms
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| − | *Upload an exported form
| |
| − | | |
| − | [[File:ADDING FORMS VIA PORTAL.mp4]]
| |
| − | | |
| − | ===== Query Building =====
| |
| − | | |
| − | DURATION 34:57
| |
| − | | |
| − | ''Topics Covered:''
| |
| − | *General information and key things to remember
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| − | *Add category
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| − | *Add property
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| − | *Search by location
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| − | *Query options
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| − | *Results preview
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| − | *Popular search results formats
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| − | *Search multiple categories
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| − | *Search multiple properties
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| − | *Using subqueries
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| − | | |
| − | [[File:QueryBuilding.mp4]]
| |
| − | | |
| − | ===== Building Pages I ===== | |
| − | | |
| − | DURATION 14:17
| |
| − | | |
| − | ''Topics covered:''
| |
| − | *Add a new page to the Portal
| |
| − | *Basic formatting
| |
| − | *Edit pages in the Portal
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| − | *Internal links and external links
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| − | *Query code on Pages
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| − | | |
| − | [[File:BuildingPagesI.mp4]]
| |
| − | | |
| − | ===== Building Pages II =====
| |
| − | | |
| − | DURATION 13:02
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| − | | |
| − | ''Topics Covered:''
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| − | *HTML
| |
| − | *Static tables
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| − | *Upload File to Portal
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| − | *Images on pages
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| − | *Side by Side query results
| |
| − | | |
| − | [[File:BuildingPagesII.mp4]]
| |
| − | | |
| − | ====Phase III - Intermediate Portal==== | |
| − | '''Total Duration: 34:32'''
| |
| − | To download the video to your local computer, right click the video and choose "Save Video As"
| |
| − | | |
| − | ===== Intermediate Page Building (Semantic Annotation) =====
| |
| − | | |
| − | DURATION 18:45
| |
| − | | |
| − | ''Topics Covered:''
| |
| − | *Forms to subjects
| |
| − | *Semantic annotation
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| − | *Rule based semantic annotation
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| − | *Datatypes and properties
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| − | | |
| − | | |
| − | [[File:IntermediatePageBuilding.mp4]]
| |
| − | | |
| − | ===== Using Templates =====
| |
| − | | |
| − | DURATION 9:21
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| − | | |
| − | ''Topics Covered:''
| |
| − | *Using Templates
| |
| − | *Basic Templates
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| − | **What links here
| |
| − | **Recent Images
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| − | *Templates with parameters
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| − | **PMESII/ASCOPE Matrix
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| − | **Most Recent Assessment
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| − | | |
| − | [[File:UsingTemplates.mp4]]
| |
| − | | |
| − | ===== Collaboration ===== | |
| − | | |
| − | DURATION 6:26
| |
| − | | |
| − | ''Topics Covered:''
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| − | *Searching hashtagged entities
| |
| − | *Discussion tabs
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| − | *Community Portal
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| − | | |
| − | [[File:Collaboration.mp4]]
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| − | | |
| − | ====Phase IV- Additional Portal Functionality====
| |
| − | '''Total Duration: 17:18'''
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| − | To download the video to your local computer, right click the video and choose "Save Video As"
| |
| − | | |
| − | ===== Feed Manager =====
| |
| − | | |
| − | DURATION 5:53
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| − | | |
| − | ''Topics Covered:''
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| − | *General Information on Feed Manager
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| − | *Adding a Feed
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| − | **Adding WMS Feed
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| − | **Adding KML Feed
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| − | **Adding WFS Feed
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| − | *Saving Data layers
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| − | *Deleting a Feed
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| − | | |
| − | [[File:MARCIMS1.mp4]] | |
| − | | |
| − | ===== Map Viewer =====
| |
| − | | |
| − | DURATION 5:00
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| − | | |
| − | ''Topics Covered:''
| |
| − | *General Information on Map Viewer
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| − | *Map Viewer Special Page
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| − | *Embedding the Map Viewer on a Page with Query Results
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| − | | |
| − | [[File:MARCIMS2.mp4]]
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| − | | |
| − | ===== RSS and Twitter Feeds =====
| |
| − | | |
| − | DURATION 6:25
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| − | | |
| − | ''Topics Covered:''
| |
| − | *General Information on RSS and Twitter
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| − | *Adding an RSS Feed
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| − | *Add Specific Parameters to Customize RSS Feed
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| − | *Add Twitter Feeds
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| − | **Create Twitter Widget from a User
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| − | **Create Twitter Widget from a Hashtag
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| − | | |
| − | [[File:MARCIMS3.mp4]]
| |
| − | | |
| − | ====Video Survey====
| |
| − | | |
| − | <span style="color:red">'''<big>After you have completed watching all the videos, please fill out the [https://marcims.org/images/0/03/MARCIMS_Training_Video_Survey_v2.pdf MARCIMS Training Video Survey] form (save pdf to your computer) and email to the MARCIMS Helpdesk. Student feedback is important and used to improve future training sessions and materials. </big> '''</span> | |
| − | | |
| − | '''''If you have already filled the survey out from training.marcims.org, you do not need to fill out a second survey.'''''
| |
