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| {{TOC right}}
| | <div class="container"> |
| | | <h1>Contact an Administrator - Help Desk Support</h1> |
| For assistance using MARCIMS please use the following contact information:
| | <br> |
| | | <div class="row"> |
| ===MCTSSA Warfighter Support Division===
| | <div class="col"> |
| *Toll Free: (800) 808-7634
| | <p>MARCIMS Help Desk available 24/7. Contact the MCTSSA Support Center for help desk support. </p> |
| *Commercial: (760) 725-0533
| | <table class="table table-border table-hover"> |
| *DSN: 365-0533
| | <tr><th colspan="2" class="text-center">MCTSSA Support Center Contact Info</th></tr> |
| *SIPR VoIP: 365-0533
| | <tr> |
| *FAX Commercial: (760) 725-0534
| | <th>Toll Free</th> |
| *FAX DSN: 365-0534
| | <td> |
| | | <span class="d-block d-sm-none">[http://tel:18008087634 (800) 808-7634]</span> |
| | | <span class="d-none d-sm-block">(800) 808-7634</span> |
| ===Training Videos=== | | </td> |
| | | </tr> |
| <span style="color:red">'''<big>After you have completed watching all the videos, please fill out the [https://marcims.org/images/0/03/MARCIMS_Training_Video_Survey_v2.pdf MARCIMS Training Video Survey] form (save pdf to your computer) and email to the MARCIMS Helpdesk. Student feedback is important and used to improve future training sessions and materials. </big> '''</span> | | <tr> |
| | | <th>Commercial</th> |
| '''''If you have already filled the survey out from training.marcims.org, you do not need to fill out a second survey.'''''
| | <td> |
| | | <span class="d-block d-sm-none">[http://tel:17607250533 (760) 725-0533]</span> |
| ====Phase I - Mobile==== | | <span class="d-none d-sm-block">(760) 725-0533</span> |
| '''Total Duration: 48:13'''
| | </td> |
| To download the video to your local computer, right click the video and choose "Save Video As"
| | </tr> |
| | | <tr> |
| ===== Mobile Application Part 1 =====
| | <th>DSN / SIPR VoIP</th> |
| DURATION 7:48
| | <td> |
| | | <span class="d-block d-sm-none">[http://tel:3650533 365-0533]</span> |
| ''Topics Covered:''
| | <span class="d-none d-sm-block">365-0533</span> |
| *Opening the MARCIMS Mobile Application
| | </td> |
| **Entering the Username and Password
| | </tr> |
| *Main Screen Interface
| | <tr> |
| **Recent Activity
| | <th>Fax (Commercial)</th> |
| **Notifications
| | <td> |
| **Session Info
| | <span class="d-block d-sm-none">[http://tel:17607250534 (760) 725-0534]</span> |
| **Fill
| | <span class="d-none d-sm-block">(760) 725-0534</span> |
| **Query
| | </td> |
| **Manage
| | </tr> |
| *Downloading forms
| | <tr> |
| | | <th>Fax (DSN)</th> |
| [[File:MARCIMS Pt 1(v2 MP4).mp4]] | | <td> |
| | | <span class="d-block d-sm-none">[http://tel:3650534 365-0534]</span> |
| | | <span class="d-none d-sm-block">365-0534</span> |
| ===== Mobile Application Part 2 ===== | | </td> |
| DURATION 19:18
| | </tr> |
| | | <tr> |
| ''Topics Covered:''
| | <th>E-mail</th> |
| *Filling Blank Forms
| | <td> |
| **Draft vs. Final
| | [mailto:MCTSSA_Support_Center@usmc.mil MCTSSA_Support_Center@usmc.mil] |
| **Record Location
| | </td> |
| **Types of Questions
| | </tr> |
| **Hashtags
| | <tr> |
| **Attaching Media to a form
| | <th>Website</th> |
| *Saving a form
| | <td> |
| *Exiting a form
| | <span class="newtab-external">[https://hcs.usmc.mil/sites/mctssa https://hcs.usmc.mil/sites/mctssa]</span> <strong>(Requires CAC)</strong> |
| *Navigating within forms
| | </td> |
| *Editing Saved Forms
| | </tr> |
| *Submitting Completed Forms
| | </table> |
| *Form Submission Error
| | </div> |
| *Create New Form from Existing form
| | </div> |
| *Viewing Sent forms
| | </div> |
| *Deleting forms
| |
| | |
| [[File:MARCIMS Pt 2 (FINAL MP4).mp4]]
| |
| | |
| ===== Mobile Application Part 3 =====
| |
| DURATION 6:45
| |
| | |
| ''Topics Covered:''
| |
| *Querying forms on Mobile Device
| |
| **Querying all forms
| |
| **Adding filters to the Query
| |
| **Bookmarking a Query
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| *Logging Out
| |
| | |
| [[File:MARCIMS Pt 3 (FINAL MP4).mp4]] | |
| | |
| ===== Sustainment Processes and Support ===== | |
| DURATION 15:02
| |
| | |
| ''Topics Covered:''
| |
| *Maintain the MARCIMS Hardware (HW)
| |
| *Perform Preventative Maintenance Check and Services (PMCS) Requirements
| |
| *Access OEM Manuals
| |
| *Determine and resolve Mobile Device (MD) Failures
| |
| *Replace HW
| |
| *Locate the MD IMEI, Serial Number, and Procedures to Load the MARCIMS Environment
| |
| *Obtain Airwatch Credentials
| |
| *Manage Warranties
| |
| *Report using Global Combat Support system - Marine Corps (GCSS-MC) and Operating Forces Tactical System Support Center (OFTSSC)
| |
| *Prepare MARIMCS for Pre Deployment
| |
| | |
| [[File:SustainmentProcess.mp4]]
| |
| | |
| ====Phase II - Basic Portal====
| |
| '''Total Duration: 1 hr and 41:42'''
| |
| To download the video to your local computer, right click the video and choose "Save Video As"
| |
| | |
| ===== Navigating the MARCIMS Portal =====
| |
| | |
| DURATION 24:42
| |
| | |
| ''Topics Covered:''
| |
| *Overall concepts and capabilities of MARCMIS
| |
| **Semantic wiki
| |
| **Data analysis and data visualization
| |
| *System Access
| |
| *Logging in and forgotten password
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| *Page Tabs
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| *Upper Toolbar
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| *Lower Toolbar
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| *Recently Visited
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| *Keyword Search
| |
| | |
| [[File:Video 5 MARCIMS.mp4]]
| |
| | |
| ===== Adding Forms via the Portal =====
| |
| | |
| DURATION 15:24
| |
| | |
| ''Topics Covered:''
| |
| *Add forms to the Portal
| |
| *Edit forms in the Portal
| |
| *Edit Geographic information in forms
| |
| *Add Media to forms
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| *Assessment Ratings in forms
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| *Hashtags in forms
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| *Upload an exported form
| |
| | |
| [[File:ADDING FORMS VIA PORTAL.mp4]]
| |
| | |
| ===== Query Building =====
| |
| | |
| DURATION 34:57
| |
| | |
| ''Topics Covered:''
| |
| *General information and key things to remember
| |
| *Add category
| |
| *Add property
| |
| *Search by location
| |
| *Query options
| |
| *Results preview
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| *Popular search results formats
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| *Search multiple categories
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| *Search multiple properties
| |
| *Using subqueries
| |
| | |
| [[File:QueryBuilding.mp4]]
| |
| | |
| ===== Building Pages I ===== | |
| | |
| DURATION 14:17
| |
| | |
| ''Topics covered:''
| |
| *Add a new page to the Portal
| |
| *Basic formatting
| |
| *Edit pages in the Portal
| |
| *Internal links and external links
| |
| *Query code on Pages
| |
| | |
| [[File:BuildingPagesI.mp4]]
| |
| | |
| ===== Building Pages II =====
| |
| | |
| DURATION 13:02
| |
| | |
| ''Topics Covered:''
| |
| *HTML
| |
| *Static tables
| |
| *Upload File to Portal
| |
| *Images on pages
| |
| *Side by Side query results
| |
| | |
| [[File:BuildingPagesII.mp4]]
| |
| | |
| ====Phase III - Intermediate Portal==== | |
| '''Total Duration: 34:32'''
| |
| To download the video to your local computer, right click the video and choose "Save Video As"
| |
| | |
| ===== Intermediate Page Building (Semantic Annotation) =====
| |
| | |
| DURATION 18:45
| |
| | |
| ''Topics Covered:''
| |
| *Forms to subjects
| |
| *Semantic annotation
| |
| *Rule based semantic annotation
| |
| *Datatypes and properties
| |
| | |
| | |
| [[File:IntermediatePageBuilding.mp4]]
| |
| | |
| ===== Using Templates =====
| |
| | |
| DURATION 9:21
| |
| | |
| ''Topics Covered:''
| |
| *Using Templates
| |
| *Basic Templates
| |
| **What links here
| |
| **Recent Images
| |
| *Templates with parameters
| |
| **PMESII/ASCOPE Matrix
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| **Most Recent Assessment
| |
| | |
| [[File:UsingTemplates.mp4]]
| |
| | |
| ===== Collaboration ===== | |
| | |
| DURATION 6:26
| |
| | |
| ''Topics Covered:''
| |
| *Searching hashtagged entities
| |
| *Discussion tabs
| |
| *Community Portal
| |
| | |
| [[File:Collaboration.mp4]]
| |
| | |
| ====Phase IV- Additional Portal Functionality====
| |
| '''Total Duration: 17:18'''
| |
| To download the video to your local computer, right click the video and choose "Save Video As"
| |
| | |
| ===== Feed Manager =====
| |
| | |
| DURATION 5:53
| |
| | |
| ''Topics Covered:''
| |
| *General Information on Feed Manager
| |
| *Adding a Feed
| |
| **Adding WMS Feed
| |
| **Adding KML Feed
| |
| **Adding WFS Feed
| |
| *Saving Data layers
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| *Deleting a Feed
| |
| | |
| [[File:MARCIMS1.mp4]] | |
| | |
| ===== Map Viewer =====
| |
| | |
| DURATION 5:00
| |
| | |
| ''Topics Covered:''
| |
| *General Information on Map Viewer
| |
| *Map Viewer Special Page
| |
| *Embedding the Map Viewer on a Page with Query Results
| |
| | |
| [[File:MARCIMS2.mp4]]
| |
| | |
| ===== RSS and Twitter Feeds =====
| |
| | |
| DURATION 6:25
| |
| | |
| ''Topics Covered:''
| |
| *General Information on RSS and Twitter
| |
| *Adding an RSS Feed
| |
| *Add Specific Parameters to Customize RSS Feed
| |
| *Add Twitter Feeds
| |
| **Create Twitter Widget from a User
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| **Create Twitter Widget from a Hashtag
| |
| | |
| [[File:MARCIMS3.mp4]]
| |
| | |
| ====Video Survey====
| |
| | |
| <span style="color:red">'''<big>After you have completed watching all the videos, please fill out the [https://marcims.org/images/0/03/MARCIMS_Training_Video_Survey_v2.pdf MARCIMS Training Video Survey] form (save pdf to your computer) and email to the MARCIMS Helpdesk. Student feedback is important and used to improve future training sessions and materials. </big> '''</span> | |
| | |
| '''''If you have already filled the survey out from training.marcims.org, you do not need to fill out a second survey.'''''
| |